International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies


:: International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies TuEngr+QR-Code

ISSN 2228-9860
eISSN 1906-9642


Vol.12(8) (2021)


  1. Alhamad, I. A., & Singh, H. P. (2021a). Predicting Key Factors Impacting Online Hotel Ratings Using Data Mining Approach: A Case Study of the Makkah City of Saudi Arabia. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 12(2), 12A2N, 1-12. DOI: 10.14456/ITJEMAST.2021.35
  2. Alhamad, I. A., & Singh, H. P. (2021b). Decoding Significant and Trivial Factors Influencing Online Hotel Ratings: The Case of Saudi Arabia's Makkah City. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 12(7), 12A7H, 1-11. DOI: 10.14456/ITJEMAST.2021.134
  3. Alshammari, T. S., & Singh, H. P. (2018). Preparedness of Saudi Arabia to Defend Against Cyber Crimes: An Assessment with Reference to Anti-Cyber Crime Law and GCI Index. Archives of Business Research, 6(12), 131-146. DOI: 10.14738/abr.612.5771
  4. Babin, B. J., & Griffin, M. (1998). The nature of satisfaction: An updated examination and analysis. Journal of Business Research, 41(2), 127-136. DOI: 10.1016/s0148-2963(97)00001-5
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  6. Chan, J. K. L., & Baum, T. (2007). Determination of Satisfiers and Dissatisfiers Using Herzberg's Motivator and Hygiene Factor Theory: An Exploratory Study. Tourism Culture & Communication, 7(2), 117-131. DOI: 10.3727/109830407780339062
  7. Cohen, J. (1988). Statistical Power Analysis for the Behavioral Sciences. 2nd Ed., Routledge.
  8. Crompton, J. L. (2003). Adapting Herzberg: A Conceptualization of the Effects of Hygiene and Motivator Attributes on Perceptions of Event Quality. Journal of Travel Research, 41(3), 305-310. DOI: 10.1177/0047287502239039
  9. Fornell, C., & Larcker, D. F. (1981). Evaluating Structural Equation Models with Unobservable Variables and Measurement Error. Journal of Marketing Research, 18(1), 39-50. DOI: 10.1177/002224378101800104
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  11. Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2016). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM). 2nd Ed., SAGE Publications.
  12. Hair, J. F., Ringle, C. M., & Sarstedt, M. (2011). PLS-SEM: Indeed a Silver Bullet. Journal of Marketing Theory and Practice, 19(2), 139-152. DOI: 10.2753/mtp1069-6679190202
  13. Hair, J. F., Sarstedt, M., Ringle, C. M., & Mena, J. A. (2012). An assessment of the use of partial least squares structural equation modeling in marketing research. Journal of the Academy of Marketing Science, 40(3), 414-433. DOI: 10.1007/s11747-011-0261-6
  14. Henseler, J., Ringle, C. M., & Sarstedt, M. (2014). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115-135.
  15. Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. In T. Cavusgil, R. R. Sinkovics, & P. N. Ghauri (Eds.), New Challenges to International Marketing (Advances in International Marketing) (Vol. 20, pp. 277-319). Emerald Group Publishing Limited, Bingley.
  16. Herzberg, F. B., Mausner, B. B., & Snyderman, B. B. (1959). The Motivation to Work. 2nd Ed., NY: John Wiley & Sons.
  17. Howard, D. R., & Crompton, J. L. (1980). Financing, Managing and Marketing Recreation and Park Resources. Dubuque, IA: William C. Brown.
  18. Huang, C. Y., Chou, C. J., & Lin, P. C. (2010). Involvement theory in constructing bloggers' intention to purchase travel products. Tourism Management, 31(4), 513-526. DOI: 10.1016/j.tourman.2009.06.003
  19. Johnston, R. (1995). The determinants of service quality: satisfiers and dissatisfiers. International Journal of Service Industry Management, 6(5), 53-71. DOI: 10.1108/09564239510101536
  20. Joreskog, K. G. (1971). Statistical analysis of sets of congeneric tests. Psychometrika, 36(2), 109-133. DOI: 10.1007/bf02291393
  21. Leung, D., Law, R., Hoof, H. V., & Buhalis, D. (2013). Social Media in Tourism and Hospitality: A Literature Review. Journal of Travel & Tourism Marketing, 30(1-2), 3-22. DOI: 10.1080/10548408.2013.750919
  22. Levy, S. E., Duan, W., & Boo, S. (2012). An Analysis of One-Star Online Reviews and Responses in the Washington, D.C., Lodging Market. Cornell Hospitality Quarterly, 54(1), 49-63. DOI: 10.1177/1938965512464513
  23. Li, H., Ye, Q., & Law, R. (2013). Determinants of Customer Satisfaction in the Hotel Industry: An Application of Online Review Analysis. Asia Pacific Journal of Tourism Research, 18(7), 784-802. DOI: 10.1080/10941665.2012.708351
  24. Maddox, R. N. (1981). Two-factor Theory and Consumer Satisfaction: Replication and Extension. Journal of Consumer Research, 8(1), 97. DOI: 10.1086/208845
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  26. Sarstedt, M., Ringle, C. M., Smith, D., Reams, R., & Hair, J. F. (2014). Partial least squares structural equation modeling (PLS-SEM): A useful tool for family business researchers. Journal of Family Business Strategy, 5(1), 105-115. DOI: 10.1016/j.jfbs.2014.01.002
  27. Saudi Gazette. (2016). Full text of Saudi Arabia's Vision 2030.
  28. Singh, H. P. (2011). Channel Financing: The Transformational Paradigm in Supply Chain Management. In Proc. of the 2011 International Conference on e-Learning, e-Business, Enterprise Information Systems, and e-Government (pp. 323-329). Las Vegas, Nevada, USA; 2011 World Congress in Computer Science, Computer Engineering and Applied Computing.
  29. Singh, H. P. (2013). Innovative ICT Through Cloud Computing. IUP Journal of Computer Sciences, 7(1), 37-52.
  30. Singh, H. P. (2016). E-Commerce Security: Legal and Policy Aspects of Technology Solutions in India. Mumukshu Journal of Humanities, 8(1), 1-7.
  31. Singh, H. P. (2017). Strategic Analysis and Security Issues of Social Media Services: A Study of Facebook. International Journal of Information Movement, II(V), 134-139.
  32. Singh, H. P. (2018a). Domain Name Disputes and Their Resolution under UDRP Route: A Review. Archives of Business Research, 6(12), 147-156. doi:10.14738/abr.612.5786
  33. Singh, H. P. (2018b). Cybersquatting and the Role of Indian Courts: A Review. Amity Journal of Computational Sciences, 2(2), 18-23.
  34. Singh, H. P. (2018c). Data Protection and Privacy Legal-Policy Framework in India: A Comparative Study vis-?-vis China and Australia. Amity Journal of Computational Sciences, 2(2), 24-29.
  35. Singh, H. P. (2019). Exploiting RFID for Business Transformation: A Strategic Analysis vis-?-vis Agricultural Bank of China. International Education and Research Journal, 5(1), 19-23.
  36. Singh, H. P., & Agarwal, A. (2011). Espousal of E-Learning in Adult Education. In Proc. of the International Conference on Computational Techniques and Artificial Intelligence (pp. 28-31). Pattaya, Thailand: ISEM-Planetary Scientific Research Centre.
  37. Singh, H. P., & Alshammari, T. S. (2020). An Institutional Theory Perspective on Developing a Cyber Security Legal Framework: A Case of Saudi Arabia. Beijing Law Review, 11(03), 637-650. DOI: 10.4236/blr.2020.113039
  38. Singh, H. P., & Grover, S. T. (2011). Marketing of E-banking Services: A Critical Analysis on Lifecycle Demographics, Enabling and Disabling Factors. Zenith International Journal of Multidisciplinary Research, 1(7), 20-38.
  39. Singh, H. P., Jindal, S., & Samim, S. A. (2011a). Role of Human Resource Information System in banking industry of developing countries. International Journal of the Computer, the Internet and Management, 19(SP1), 44.1-44.4.
  40. Singh, H. P., Jindal, S., & Samim, S. A. (2011b). Business Ethics: Relevance, Influence, Issues and Practices in International Business Scenario. International Journal of the Computer, the Internet and Management, 10(SP1), 59.159.5.
  41. Singh, H. P., Kumar, V., & Agrawal, A. (2015). Demystifying Information Technology Projects Success and Failure Factors: The Cases of California DMV and BancoItamarati Bank. Mumukshu Journal of Humanities, 7(1), 493-499.
  42. Soliman, H. M. (1970). Motivation-hygiene theory of job attitudes: An empirical investigation and an attempt to reconcile both the one- and the two-factor theories of job attitudes. Journal of Applied Psychology, 54(5), 452-461. DOI: 10.1037/h0029922
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  44. Swan, J. E., & Combs, L. J. (1976). Product Performance and Consumer Satisfaction: A New Concept. Journal of Marketing, 40(2), 25. DOI: 10.2307/1251003
  45. TripAdvisor. (2019). Online Reviews Remain a Trusted Source of Information When Booking Trips, Reveals New Research. Retrieved Jan 2021.
  46. Zhang, P., & Dran, G. M. V. (2000). Satisfiers and dissatisfiers: A two-factor model for website design and evaluation. Journal of the American Society for Information Science, 51(14), 1253-1268. DOI: 10.1002/1097-4571(2000)9999:9999<::aid-asi1039>;2-o

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