International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies


:: International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies

ISSN 2228-9860
eISSN 1906-9642


Vol.13(2) (2022)

  • Solution-based Model of Sharing of Knowledge Issues within E-Government Agencies from Users Prospective within the Gulf Region

    Hamad AlBadri (College of Business, MIS, University of Jeddah, Jeddah, Kingdom of Saudi Arabia ).

    Disciplinary:Information Technology.

    ➤ FullText

    doi: 10.14456/ITJEMAST.2022.26

    Keywords: e-government; knowledge sharing; e-government users; the Gulf region; Electronic Government

    This study topic is important as it reveals the current challenges facing e-government adoption in the Gulf region. The research will also identify how users perceive knowledge issues in e-governments and how different states can deal with the associated problems. The researchers incorporated a comprehensive systematic literature review of all the articles published in the field of e-government in the Gulf region. The study adopted inclusion and exclusion criteria, where it exclusively included articles published from 2019 to ensure the relevancy and validity of data. Also, the studies had to be peer-reviewed and focus on the research topic. The authors acquired the relevant sources by inputting keywords in the database and Google Scholar search engine. Among the keywords used were e-government," "e-governance," "the Gulf region," Saudi Arabia," "Kuwait," "United Arab Emirates," "UAE," and "Bahrain." After a thorough screening of all the articles selected, the researchers included twenty articles for this study. Out of the twenty, three focused on the entire Gulf region, four concentrated on Saudi Arabia, Five on the United Arab Emirates (UAE), four on Kuwait, and four on Bahrain. The conclusion clarifies that Knowledge sharing in e-government platforms in the Gulf region is poor. The collaboration of the relevant actors is essential to promote the ultimate adoption of e-government services in the area. This study is important as it will educate the Gulf region leaders on the current state of knowledge sharing in e-government agencies. Also, the study will guide policymakers on the best approaches to undertake when developing an e-government system across the Gulf region.

    Paper ID: 13A2E

    Cite this article:

    AlBadri, H. (2022). Solution-based Model of Sharing of Knowledge Issues within E-Government Agencies from Users Prospective within the Gulf Region. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 13(2), 13A2E, 1-9. http://TUENGR.COM/V13/13A2E.pdf DOI: 10.14456/ITJEMAST.2022.26


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