Alena S. Nikitina (Department of Human Resources Management, Russian Presidential Academy of National Economy and Public Administration, Ekaterinburg, RUSSIA),
Aleksey V. Ruchkin (Department of Management and Economic Theory, Ural State Agrarian University, Ekaterinburg, RUSSIA),
Alexander S. Isacov (Department of Political Technologies, Russian Presidential Academy of National Economy and Public Administration, Ekaterinburg, RUSSIA)
Disciplinary: Sociology, Public Administration.
Keywords: Digitalization; social control; civil society; public administration; authorities; sociological survey; expert opinion
Digital technologies currently have a significant impact on most areas of society, including the sphere of state and municipal government. The most popular and in demand today are the forms and mechanisms of social control over the activities of government bodies using digital technologies. The article examines the theoretical, legal, and empirical aspects of social control in the public administration system in the context of digitalization. Toward the active development of the digital society, the issues of digitalization are gaining more and more popularity in the modern world, including the improvement of the activities of public authorities using advanced digital technologies, artificial intelligence, information, and telecommunication systems. The article analyzes the regulatory, financial, personnel, organizational, and managerial aspects of effective social control in the public administration system based on sociological surveys and experts' interviews, and offers practical digital solutions to improve the effectiveness of social control. The digital software project of the "Open Government" is proposed, which is aimed at increasing the efficiency of interaction between public authorities and the population, representatives of the business environment, and the public. This work concludes and recommends improving social control over the activities of the authorities in the context of digitalization.
Paper ID: 13A4E
Cite this article:
Nikitina, A.S., Ruchkin, A.V., Isacov, A.S. (2022). The Concept of Digital Social Control: Results of Public Opinion. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 13(4), 13A4E, 1-11. http://TUENGR.COM/V13/13A4E.pdf DOI: 10.14456/ITJEMAST.2022.68