International Transaction Journal of Engineering,
Management, & Applied Sciences & Technologies


:: International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies

ISSN 2228-9860
eISSN 1906-9642


Vol.12(1) (2021)

  • Library Professional's Resistance to Innovation: An Empirical Examination of Technostress in Punjab's University Libraries

    Abida Hanif, Salman Bin Naeem, Rubina Bhatti (Department of Library Information Science, The Islamia University Bahawalpur, PAKISTAN ).

    Disciplinary: Library Management and Information Science.

    ➤ FullText

    doi: 10.14456/ITJEMAST.2021.9

    Keywords: Pakistani university libraries; Information technology; Library professionals; Technology adoption resistance; Libralian technostress; Library innovation technology.

    Resistance to technology leads to a response like direct rejection, postponement, or opposition. Technostress is a modern disorder of adaptation that highlights an individual's incompetency to handle new technologies in a dynamic environment of knowledge. This study explores the hypothesized relationship between the technostress and resistance to technology adoption among the Library and Information Science (LIS) professionals" working in the university libraries of Punjab Pakistan. The Survey research method was used to collect the data through a convenient sampling technique from the population. The data were analyzed using SPSS and Analysis of a Moment Structures (AMOS) to check the relation between the variables and testation of the hypothesis. The study enclosed with these findings. Technostress has a positive effect on the resistance to technology adoption in university libraries. These factors were found significant. The prevalence of technostress among male respondents was slightly higher. The intended research is beneficial for LIS professionals. It is recommended that short courses on stress management and technology handling be organized for LIS professionals. In Pakistan, this study was the first attempt that investigated the relationship between technostress and resistance to technology. This study is a part of a doctoral dissertation aimed to gain insight into the technostress, its effect, and possible ways to overwhelm the library professionals, especially the old age ones.

    Paper ID: 12A1I

    Cite this article:

    Hanif, A., Naeem, S. B., Bhatti, R. (2021). Library Professional's Resistance to Innovation: An Empirical Examination of Technostress in Punjab's University Libraries. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 12(1), 12A1I, 1-8.


  1. Ahmad, U. N. U., Amin, S. M. & Ismail, W. K. W. (2012). The Relationship between Technostress Creators and Organisational Commitment among Academic Librarians. Procedia Social and Behavioral Sciences, 40, 182-186.
  2. Aslam, M. (2018). Current trends and issues affecting academic libraries and leadership skills. Library Management, 39(1/2), 78-92.
  3. Ayyagari, S. (2011). Technostress: Technological antecedents and implications. MIS Quarterly, 35(4), 1-10.
  4. Brod, C. (1984). Technostress: The human cost of the computer revolution. Addison Wesley Publishing Company.
  5. Coetzee, C. J. H., & Stanz, K. J. (2007). Barriers-to-change in a governmental service delivery type organization. SA Journal of Industrial Psychology, 33(2), 76-82.
  6. Dahlbom, B. (1996). The new informatics. Scandinavian Journal of Information Systems, 8(2), 3.
  7. Greenberg, J. (2005), Computer anxiety: sex, race, and age. International Journal of Man-Machine Studies, 25(6), 711-719.
  8. Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. &Tatham, RL (2006). Multivariate Data Analysis. NJ: Pearson Prentice Hall.
  9. Hayashi, A., Chen, C., Ryan, T., & Wu, J. (2020). The role of social presence and the moderating role of computer self-efficacy in predicting the continuance usage of e-learning systems. Journal of Information System Education, 15(2), 5.
  10. Husain, S., & Nazim, M. (2015). Use of different information and communication technologies in Indian academic libraries. Library Review, 64(1/2), 135-153.
  11. Khan, A., Masrek, M. N., & Nadzar, F. M. (2015). Technology management competencies and job satisfaction of Pakistani university librarians: An empirical assessment of relationship. Journal of Management Research, 7(2), 27-45.
  12. Malik, A., & Mahmood, K. (2014). Readiness for digital reference service (DRS) in university libraries: a survey in the Punjab, Pakistan. Information Development, 30(2), 181-188.
  13. Marcum, D. B. (2016). Library leadership for the digital age 1. Information Services & Use, 36(1-2), 105-111.
  14. Mirella, K., Nick, L. & Wetzels, M. (2009). An exploration of consumer resistance to innovation and its antecedents. Journal of economic psychology, 30(3), 344-357.
  15. Mirkamali, S., Izadyan, Z., & Mosadegh, H. (2000). The status of knowledge management in knowledge-based companies in Isfahan Science and Technology Town. The Growth of Technology and Incubators, 28, 2-9.
  16. Mohtar, S.B., and Abbas, M. (2015). A conceptual investigation of consumer resistance to innovations. Middle-East Journal of Scientific Research, 23(2), 339-346.
  17. Mulla, K, R. (2006). E-resources and services in Engineering College Libraries - a case study. Electronic Journal of Academic and Special Librarianship, 7(1).
  18. Nov, O., & Ye, C. (2009). Resistance to change and the adoption of digital libraries: An integrative model. Journal of the American Society for Information Science and Technology, 60(8), 1702-1708.
  19. Qutab, S., Bhatti, R., & Ullah, F. S. (2014). Adoption of ICT's for library operations and services: A comparison of public and private university libraries of Pakistan. Library Philosophy and Practice.
  20. Ram, S. (1987). A model of innovation resistance. Advances in consumer research, 14(1), 208-212.
  21. Siegel, D. (2008). Accepting technology and overcoming resistance to change using the motivation and acceptance model. PhD Thesis, University of Central Florida.
  22. Sweeney, J. T., & Summers, S. L. (2002). The effect of the busy season workload on public accountants' job burnout. Behavioral Research in Accounting, 14(1), 223-245.
  23. Szmigin, I. & Foxall, G. (1998). Three forms of innovation resistance: The case of retail payment methods. Technovation, 18, 459-468.
  24. Tarafdar, M., Tu, Q., Ragu-Nathan, B. S., & Ragu-Nathan, T. S. (2007). The Impact of Technostress on Role Stress and Productivity. Journal of Information Management Systems, 24(1), 301 - 328.
  25. Tralagba, C. E., & Akpan, A. G. (2019). Techno-stress among Library Professionals at the Workplace in ICT era. International Journal of Researches, 6(9), 598-608.
  26. Wu, A. D., Li, Z., & Zumbo, B. D. (2007). Decoding the meaning of factorial invariance and updating the practice of multi-group confirmatory factor analysis: A demonstration with TIMSS data. Practical Assessment, Research & Evaluation, 12(8), 1-26.
  27. Yu, C. S., Li, C. K., & Chantatub, W. (2015). Analysis of consumer e-lifestyles and their effects on consumer resistance to using mobile banking: Empirical surveys in Thailand and Taiwan. International Journal of Business and Information, 10(2).
  28. Zanin-Yost, A. (2004). Digital reference: what the past has taught us and what the future will hold. Library Philosophy and Practice, 7(1), 1-13.

Other issues:


Call-for-Scientific Papers
Call-for-Research Papers:
ITJEMAST invites you to submit high quality papers for full peer-review and possible publication in areas pertaining engineering, science, management and technology, especially interdisciplinary/cross-disciplinary/multidisciplinary subjects.

To publish your work in the next available issue, your manuscripts together with copyright transfer document signed by all authors can be submitted via email to Editor @ (no space between). (please see all detail from Instructions for Authors)

Publication and peer-reviewed process:
After the peer-review process (4-10 weeks), articles will be on-line published in the available next issue. However, the International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies cannot guarantee the exact publication time as the process may take longer time, subject to peer-review approval and adjustment of the submitted articles.