FEATURE PEER-REVIEWED ARTICLE

• EFFECTIVENESS OF INTERACTION BETWEEN RUSSIAN LOCAL GOVERNMENTS AND RURAL CITIZENS: PROBLEMS AND PROSPECTS FOR DEVELOPMENT

  A. S. Nikitina (Department of Human Resources Management, Russian Presidential Academy of National Economy and Public Administration, Ekaterinburg, RUSSIA),
  A.V. Ruchkin, L.A. Zhuravleva, E.V. Zarubina (Department of Management and Economic, Ural State Agrarian University, Ekaterinburg, RUSSIA),
  O. M. Trofimova (Department of Economic, Russian Presidential Academy of National Economy and Public Administration, Ekaterinburg, RUSSIA),
  N. K. Shemetova, N. A. Yurchenko (Department of Management and Economic, Ural State Agrarian University, Ekaterinburg, RUSSIA).
  

  Disciplinary: Public Administration, Rural Development, Law.

  Full Text

  DOI: 10.14456/ITJEMAST.2020.276

  Keywords: Municipal services; Service assessment; Citizens' satisfaction; Service monitoring; Appeal of services; Service quality; Good governance.

  Abstract
  To assess the level of satisfaction of citizens with the work of local authorities on issues of local importance, the quantitative method was taken as the main method - questioning the population on the analysis of the interaction with local authorities, the quality of work with citizens' appeals. The village of Mokhirevka in the Talitsky district of the Sverdlovsk region was taken as a testing ground. This locality is a typical rural territory, where the bulk of the population is economically connected with agriculture. Such settlements in the Sverdlovsk region, are an overwhelming majority. The scientific novelty lies in the fact that the population, on the one hand, does not seek to participate in the implementation of issues of local importance, its rights, and on the other hand, it distrusts the authorities in the ability and desire to solve their problems. In addition, in rural areas, the mechanisms of interaction between the government and the population are poorly developed than in cities, because due to the insignificance of the population there are fewer unique situations and problems of residents. Usually, the solution to problems is subordinated to previously built algorithms that do not correspond to changing legislation and the economic situation.
  
  

  Paper ID: 11A14I

  
  

  Cite this article:

  Nikitina, A.S., Ruchkin, A.V., Zhuravleva, L.A., Zarubina, E.V., Trofimova, O.M., Shemetova, N.K., Yurchenko, N.A. (2020). EFFECTIVENESS OF INTERACTION BETWEEN RUSSIAN LOCAL GOVERNMENTS AND RURAL CITIZENS: PROBLEMS AND PROSPECTS FOR DEVELOPMENT. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 11(14), 11A14I, 1-11. http://doi.org/10.14456/ITJEMAST.2020.276