Ashraf Badawood, Hamad AlBadri (Department of Management Information Systems, College of Business, University of Jeddah, Jeddah, KINGDOM of SAUDI ARABIA).
Disciplinary: Organization Management, Education Technology, Information Technology.
Keywords: Higher Education; Cloud computing; Knowledge management (KM); Knowledge management systems (KMS); Organizational Learning; Management information systems; Systematic literature review.
The active higher education environment in the Middle East has resulted in respective institutions seeking a different alternative to enhance their data technology platform expenses as well as operational effectiveness. The emergence of cloud computing has resulted in improved technology, offer HEIs with software as well as alternative infrastructure. This article discusses ways through which organizational knowledge management (KM) can be improved in HEIs based on cloud platforms. Knowledge management systems (KMS) offer links within academic and administrative service stakeholders to enhance management practices and satisfy student needs. This study uses a systematic literature review to gather information. The framework accommodates practices in HEIs and is designed to enhance organizational learning. From the findings, knowledge acquisition, storages, distributions, and uses are highly dependent on the institution's capacity to exploit and accommodate new knowledge. Institutions have a responsibility to integrate employee's precise expertise with hierarchal coordination which allows for physical knowledge storage through IT-related practices. Given the KM stages, HEIs can incorporate computing applications either PaaS, IaaS, or SaaS to effectively address their KM needs. The effective adoption of cloud-based platforms enhances organizational KM and thus, the proposed conceptual framework offers a basis for institutions to choose an appropriate platform based on their needs giving them to seek alternative service vendors where possible.
Paper ID: 12A5C
Cite this article:
Badawood, A., AlBadri, H. (2021). Conceptual Model for Organizational Knowledge Management Improvement via Cloud-based Platform in Gulf Region HEI. International Transaction Journal of Engineering, Management, & Applied Sciences & Technologies, 12(5), 12A5C, 1-10. http://doi.org/10.14456/ITJEMAST.2021.87